Materials & Sustainability

What material is used in Kansei apparel?

All Kansei products are made from 100% organic cotton, ensuring comfort, durability, and environmental friendliness.

Are Kansei products eco-friendly?

Yes, our commitment to sustainability means that all our apparel is made from 100% organic cotton, reducing our environmental impact.

Shipping & Orders

How long does shipping take?

Shipping typically takes 2-3 business days

Do you offer international shipping?

Currently, we only ship within [your region/country]. We hope to expand our shipping options in the future, so stay tuned for updates!

How do I track my order?

You can track your order here.

Can I cancel or modify my order?

Orders can be modified or canceled within 24 hours of purchase. Please contact our customer service team as soon as possible.

Returns & Exchanges

May I exchange an item?

Yes, items may be exchanged or returned, subject to our returns policy.

Shopping & Availability

Do you have a physical store?

Currently, purchases can be made via our website. However, stay tuned for upcoming pop-up stores near you!

What sizes are available for Kansei products?

Our products are available in a wide range of sizes from XS to XXL. Please refer to our size chart for detailed measurements.

Do you offer gift cards?

Yes, we offer digital gift cards in various denominations, perfect for any occasion.

How often do you release new collections?

We focus on creating timeless, essential pieces, so our releases are more limited and intentional rather than seasonal. Be sure to subscribe to our newsletter for updates!

Care Instructions

How do I care for my Kansei apparel?

For best results, machine wash cold with like colors and tumble dry on low. Avoid using bleach to preserve fabric quality.