Returns Policy
1. Return Period
- Items may be returned within 7 days from the date of receipt.
- Items must be returned in their original packaging, complete with all tags attached.
- The item must be unused and in its original condition.
- Only items with factory defects or damage may be refunded.
- In cases of refund, the amount shall be returned to the buyer through the payment method used.
- Depending on the e-wallet, bank, or issuing card, the credit back may take 3-14 days.
- Requests for changes in color or size are allowed only within the 7-day return period.
- The item must be in its original condition as specified in Point 2.
- In cases where a customer requests a change in variant (such as color or size), the buyer will be responsible for:
- The return shipping fee.
- The new delivery fee for the replacement item.